FAQ

How do I create an account?
  1. Click the "My Account" button in the upper right.
  2. Then click on "New to Expo-Line", "Continue".
  3. Fill in the requested details.
  4. You are ordering for your soccer club or town council, please enter the name of your club.
  5. At the bottom you enter a username and password.
  6. After we have checked your data, you will receive a confirmation from us. From then on you can place orders as a professional customer. The activation can take a while (max. 2 working days) because we check every request.
What are the benefits of having an account?

You always create an account in the name of your club or association with your details as the point of contact. That way you can easily consult your order history. Those who register can:

  • Follow up on invoices and back orders
  • Consult purchase histories
  • Save orders to finish them later
  • Place new orders
  • Request quotations by name
How do I subscribe to the newsletter?

On the homepage you can subscribe to our newsletter on the right, at the bottom.

How do I change my account data or my password?

If you want to change your data, simply go to my account.
If you want to change the data of your billing address or of your club or association, please let us know what has to be changed. We will do this for you. Send us an e-mail at info@expo-line.com. Then we will do the necessary.

E-mail address, telephone number and delivery address can always be changed after placing the order.

How can I delete my account?

If you want to delete your Expo-Line.com account, please let us know by e-mail.
We like it when you tell us why you want to stop. This way we can improve our services.

Please note that all stored data, such as order histories, will be lost. This data cannot be recovered by Expo-Line after deregistration.

What payment methods are there?

Are you already a customer? Then you can pay 30 days of invoice date. 
Are you not yet a customer? Then you need to pay proforma. You will receive an offer from us.

Our bank details:

KBC BELGIUM
Account number: 735-0132782-74
IBAN: BE16 7350 1327 8274
BIC: KREDBEBB

If you choose to pay by credit card, the amount will be debited from your account immediately after your payment confirmation.

When will the money be debited?

The money will be refunded to your account within a week.

Prices online, excluding VAT.

Our prices listed on the website do not include VAT. The VAT is calculated in the shopping basket.

Transport costs

Expo-Line uses different transport costs per product category, please find an overview below:

  • Standard: €9.95
  • Linemarking coatings: €35
  • Football goals: €75
  • Dugouts: €150
Who can register on the website?

Anyone who is a member of a soccer club. So feel free to create a username and a password. That way we can link your name to that of your soccer club.

Where can I register?
  1. Click on the top right hand side of the page on the "My Account" button.

  2. Then click on "New to Expo-Line", "Continue"
  3. Fill in the requested details.

  4. If you are ordering for your soccer club or town council, please enter the name of your club.

  5. At the bottom you enter a username and password.
     

After we have checked your data, you will receive a confirmation from us. From then on you can place orders as a professional customer. The activation can take a while (max. 2 working days) because we check every request.